Terms & Conditions
Last updated: December 17, 2025
1. Agreement to Terms
By accessing and using NayLa Pharmacy's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Use of Services
Our pharmacy services are provided for personal, non-commercial use. You agree to:
- Provide accurate and complete information when placing orders
- Maintain the confidentiality of your account credentials
- Use prescription medicines only with valid prescriptions
- Not misuse or resell products purchased from our platform
3. Prescription Medicines
For prescription-required medicines, you must upload a valid prescription from a licensed healthcare provider. We reserve the right to refuse orders if prescriptions are invalid, expired, or suspicious. All prescription verification is done by our licensed pharmacists.
4. Product Information
While we strive to provide accurate product information, we do not guarantee that descriptions, images, or other content is error-free. All products are subject to availability. We reserve the right to limit quantities and discontinue products.
5. Pricing and Payment
All prices are listed in Myanmar Kyat (MMK) and are subject to change without notice. Payment must be made through our accepted payment methods. We reserve the right to refuse or cancel orders at our discretion.
6. Delivery
We will make reasonable efforts to deliver orders within the estimated timeframe. Delivery times are estimates only. We are not responsible for delays caused by factors beyond our control.
7. Returns and Refunds
Due to health and safety regulations, we have a limited return policy. Medicines and health products can only be returned if they are damaged, defective, or incorrect. Returns must be requested within 7 days of delivery.
8. Limitation of Liability
NayLa Pharmacy is not liable for any adverse reactions, side effects, or health issues resulting from the use of products purchased from our platform. Always consult with a healthcare professional before starting any medication.
9. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: legal@naylapharmacy.com
Phone: +95 9 123 456 789